Because our stories are digital and personalized, we do not offer returns or refunds once the story has been created and delivered.
To ensure your satisfaction, we clearly present the content, themes, and story types before purchase. This allows you to choose the story that best fits your child before placing an order.
Each story is written based on the information you provide, making it a unique product created especially for your child.
If there is an issue related to a technical error or if the delivered file does not match the selected story type, please contact us and we will be happy to assist.
Our goal is to provide a transparent, fair, and trustworthy experience for every parent.